Refund policy
Thank you for choosing to shop with MarWin Bridal! We take great pride in providing high-quality products and services to our valued customers. Please review our refund policy carefully before making a purchase, as all sales are final, and we do not accept returns or exchanges for any reason.
All Sales Are Final:
We want you to be completely satisfied with your purchase, and we strive to accurately represent our products and services. However, due to the nature of our business, we do not offer refunds, returns, or exchanges for any reason for purchases made online or in store.
Purchases Made in Store:
Kindly refer to your sales agreement for any items purchased in store. Your sales agreement contains essential information regarding your purchase, including additional terms and conditions, details about the product, transaction information, and payment details. If you need another copy of your sales agreement, please contact us at info@marwinbridal.com or 724-590-5312 and we will be happy to email you a copy.
Quality Assurance:
Before your order is shipped or released to you in person, it undergoes a thorough quality check to ensure it meets our standards. If, in the unlikely event, you receive a damaged or defective item, please contact us within 3 days of receipt of product. We will work with you to resolve the issue and any resolution will be determined at our discretion. MarWin Bridal is not liable for any products damaged or lost during shipping and/or shipping delays.
Non-Receipt of Order:
If you do not receive your order within the specified delivery timeframe in your shipping email, please contact us at info@marwinbridal.com or 724-590-5312. We will investigate the issue and provide assistance as necessary. MarWin Bridal is not liable for any products damaged or lost during shipping and/or shipping delays.
Cancellations:
We do not accept order cancellations once an order has been placed.
Policy Changes:
We reserve the right to modify or update this refund policy at any time. Any changes will be posted on our website with the revised effective date.
By making a purchase from MarWin Bridal, you acknowledge and agree to abide by this refund policy.
If you have any questions or need further clarification regarding this policy, please do not hesitate to contact us. Your satisfaction is important to us and we are here to assist you.
Thank you for choosing to support our small family business!
Last Updated: September 2023